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Cadence Limited Online Support (LoS)

Access to Cadence’s Limited Online Support knowledge base is available to all Europractice/Cadence customers. Limited Online Support allows users to search through application notes, product manuals, troubleshooting info and more.

Online submission and tracking of service requests, downloading or ordering software is NOT possible through Limited Online Support.

Europractice/Cadence customers can gain access to Cadence’s Limited Online Support knowledge base by completing an amendment to the Europractice/Cadence End User Agreement. One high quality, colour, scanned PDF version of the signed amendment should be e-mailed to the Microelectronics Support Centre MicroelectronicsCentre@stfc.ac.uk.

Note that the the amendment needs only to be signed once (as per the main Cadence End User Agreement).

Once the amendment is received, the Microelectronics Support Centre will send a reference key to the Europractice Representative, with instructions on how it should be used.

New users

You will need:

To renew your Online Support access

Reference Keys are renewed annually, in line with the licence keys. When the reference key expires, existing users will need to re-attach their email address to the new key.
You will need to obtain the new reference key from your Europractice site representative.


Last modified: April 11, 2019